How do i order / put products in the shopping
-> By clicking on the "Add to cart" symbols next
to every item, you can place products in your shopping cart,
which can be seen on the left of your browser window. It´s
updated every time you add products, also the overall price
can be seen. When you are done with adding items and finally
want to order the chosen products, just click on "Order"
on the bottom of your shopping cart on the left. A page opens
up where you can check your order and change amounts of products.
Here you can also choose your method of payment. On the next
page you can enter your adress and finally place the order.
How do I pay?
-> You may pay either via bank transfer in advance or by
credit card, in Germany you can also pay per cash on delivery
You can. select your desired payment method on the order form.
After placing the order, you will immediately recieve a confirmation-email,
with bank details and a detailed list of the ordered products,
prices, etc. Note that there will be additional costs depending
on the payment method and the mailing charges.
Are the items always in stock?
-> Unfortunately it can happen that an item is temporarily
not in stock. If instead of a price you will find "Sold
Out" in the details of the product, this means that this
product is temporarily not available. You can send requests
for sold out items. If we receive enough requests we will
consider a re-release.
How can I generate a list of all releases available
in the Gem-store.de?
-> You can generate a list of all releases available by
just clicking "go" on the top right with leaving
the search-textbox empty.
What exactly is a GEM-CDr?
-> A GEM-CDr is a standardized recordable Compact-Disc
without the original artwork of the release. We decided to
offer everything released on vinyl also on CDr, not only for
the customers without a turntable at home...
How exactly is the Sales Top 10 generated?
-> The Sales Top 10 is a list of the best selling releases
updated in realtime.
I have a question not listed here.
-> Feel free to contact us: email@example.com